-
Academy Animal Care was established in October 1996 by Dr. Leah Greenberger. Prior to becoming a veterinary practice, the building housed the offices of Dr. William Blake, a local physician. Dr. Jeffery Jay Sears, along with his wife Jamie, purchased the practice in July 2001. Dr. and Mrs. Sears have grown the practice over the years expanding annually in both services offered and numbers of active clients. Dr. Glenn Chase, a resident of Suffolk for nearly 5 years, purchased the practice on November 1, 2010. Dr. Chase is excited to be at Academy Animal Care and is looking forward to developing lasting relationships with the people, and pets of Suffolk.
-
Appointment Policy
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
For your convenience, drop-off' appointments are available. A 'drop off' means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours. Usually we will ask you to drop off' sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. There will be some necessary forms to complete prior to leaving your pet, Please allot for extra time. Once the doctor has completed his exam or tests, he or she will give you a call to go over the diagnosis and to give you discharge instructions.
For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.
-
Payment Policy
We require full payment at the time that services are rendered. Please feel free to ask for an estimate for services at any time. For your convenience, we accept Visa, MasterCard, American Express, Discover, CareCredit and Cash.
-
Patient Arrival Policy
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.
All cats must be presented in an appropriate cat carrier or on a leash.
